Rapid Tune Underwood

I own an old vehicle; for which essential parts are hard to get. I was quite concerned about being back on the road, These people managed to find the required replacement in 24 hours. Now I am happily driving again and the price of the job was very reasonable. Good service, I will be back.

Why make an appointment if you can't fix it right away? It is meaningless to make an appointment. The appointment is made at 8:00 a.m., and the car is left there for half a day to tell me to pick it up. There is no maintenance, and you still need to make an appointment to repair it. A good place to waste your time will never come again.

Service was prompt and friendly. My car had a repair and service, it’s now running like a dream! I would highly recommend Rapid Tune Underwood to everyone.

Very happy with the service and the work that was done on my car, found Rapid Tune to be very efficient all round.

I have been getting serviced both my cars from them for the past 4+ years and have never till date have had a complaint. Never try to be a rip off, they are priced more than the cheaper options but definitely worth the little extra money if you know it is in the right place.

I have been very happy with the service and fixes my car needed. I had really great customer service from the moment I called to book. My car hasn't driven this good after a service since I bought it in 2010. I feel for all of the things needing fixed it was reasonably priced so I'm very happy with that. The communication, price, and service was fantastic. Was a really great experience that I appreciated a lot.

Josh and the team did a great job. Friendly, courteous and helpful with a thorough description of what was being done and what needed to be done during the course of the service.

The Best Mechanics! Awesome Customer Service, efficient, super friendly and communication is spot on. So thankful to have had my car fixed by your team. Very happy customer here

Carried out a major service on my Navara. Car has never felt better, awesome customer service

I’ve had my car serviced here twice now and can honestly say it’s refreshing to find this level of customer service in this industry. Highly recommended.

Best mechanic I have ever had! The team at Rapid Tune are amazing. They take the time to explain things well and always go above and beyond. I will be using Rapid Tune for all my future Mechanical needs

Great friendly team providing me with peace of mind my car is always safe on the road. The office is clean and workshop is presentable. I always recommend them to my family & friends.

The team at Rapid Tune Underwood are really friendly and helpful, honest and fair priced. Always taking the time to explain everything making sure I understand. Highly recommend ??

It is great to finally find a mechanic that is trustworthy, honest and easy to communicate with. Could not be happier with the service they provided. My 4WD is now purring like a kitten. Thanks heaps.

Best mechanic I have ever had! The team at Rapid Tune are amazing. They take the time to explain things well and always go above and beyond. I will be using Rapid Tune for all my future Mechanical needs

Rapid Tune Underwood recently fixed one of our work vehicles. Their prices are fair, they got the job done fast! We highly recommend them :)

After my dealings with big name mechanics in the past I am finally happy with the works being done, fixed a problem a handfull before could not. Will be going back, will not be going anywhere else, good job Rapid Tune team Underwood. ?

The most amazing and friendly team and staff ever! My car started making a weird noise and I was unsure what it could be. I went to another service in the area and they declined me service as they were busy. I just dropped by to rapid tune without making any prior appointment and they welcomed me and assisted me with my vehicle issue. They test drove the vehicle and diagnosed the issue and repaired it in a short time! I’m so thankful for running into these amazing team of people who were so amazing and gave me peace of mind with my car! Thank you rapid tune underwood! Will definitely be coming back again for any future issue as well as recommend anyone who needs a diagnosis/service near the area.

Serviced my dmax about a month ago, basic oil change. I usually do this myself but I work two jobs and I’ve had no time to do it. Struggled to get home at 2am with the engine clapping as if it were out of oil. Pulled up and checked and the oil was almost empty, and as thin as It was when I gave it to them. Don’t trust them now, or many mechanics at all, for that instance they seem pretty much all the same

What a great team, dropped off car for water pump and timing belt. Called me to inform me of other issues and agreed to fix on the spot. Went beyond the call of service to adjust things to help the car run smoothly. Being a 33yr old car this attention to detail will make me return in future with this car and the wife’s car.

Had my 2004 subaru impreza in for a engine knock. They took a quick look at it without charge and late in the afternoon. The told me the engine needs to be rebuild due to failed bearings. They did the rebuild for a great price compared to other shops that quoted me and they did it really quickly. 100% would recommend these guys to anyone I know.

As someone who's very fastidious - grossly picky, even - with all the cars I've owned, I'd have to give Rapid Tune Underwood 10 out of 10. It was very easy to make a booking, and receive a quote. Even with parts required for another vehicle in our stable, the response was prompt. All the items were carried out in the 80000 km logbook service. The oil was fresh, the oil filter was replaced, the brake fluid was replaced, and the tyres were rotated. Beautifully done, indeed. The bonus is that no attempts were made to upsell me snake oil - unlike, sadly, a number of dealership service departments and SOME other independent garage service providers. Professional team members, friendly atmosphere, and clean premises, without any pretentious smoke and mirror type add-ons - this strengthens my vote even further. I would have no hesitation in bringing my car back here for future services and repairs, when required. Well done!

Two reasons why I will never come back as a customer. 1. I called earlier for a quotation about Transmission Service, but when I went to the Rapid Tune today, they charged me $130 more than the quote I got. It is so unprofessional and dishonest. 2. I spent $199 on a Rapid Tune maintenance package at a car park outside Coles. The salesperson told me that I got 3 free general service and only needed to pay $50 for oil and filter. Rapid Tune actually charged me $170 for oil and filter plus different kinds of surcharge. Plus the $199 for the package, it doesn't save money at all. It's a typical scheme.

The team are amazing and offer honest, reliable and sound advice. You can expect photos/videos of essential repairs. They offer additional payment options like afterpay (interest free) ⭐⭐⭐⭐⭐⭐

Do not try to book your car in here using the RapidTune complete automotive maintenance package certificate. They will not honour the certificate at all. Even though they are listed on the back of the card, and the rep that sold it to .me said they do honour it and he said was representing RapidTune and told me he worked there. I was told to ring the distributing company and of course the number would not connect.

The marketing card is a scam, you need to pay like $130 each time even though it says you got 3 times of free services, because they need to give your synthetic oil without asking you. Maybe it’s free if you ask for mineral oil, not sure if it’s a option. And the card says you can get free brake pads ,but when you ask them to replace them they will say your old ones still alright even though they’re almost flat. So I think they wanted me to come again on the 3rd time so they can make enough money for the brake pads.

How's this for a review. Thanks so much to the team! My car doesn't sound like skeletons are having s€x in a biscuit tin anymore!???? Total legends, very professional and I will definitely be back.

Exceptional service from start to finish! The team at rapid tune underwood went above & beyond to diagnose and fix the issue with my car. They were prompt, professional, and transparent throughout the entire process. My vehicle is running like new and I couldn’t be more happier with the results. I highly recommend for all your automotive needs.

Booked an appointment 3-4 weeks ago, specifically for Saturday at 8am. I was 2nd in line and have had to wait in the past. After 2.5 hours I called and they hadn’t even started. I was annoyed because historically they have called by that time. I was told it is first in first served. He then retracted that statement saying that there is no allocated slot. Then he said “a very important Uber client” came in and had to be done first. I have NEVER been treated so poorly by any place before like this. He advised me he is the owner. After LIEING and saying first in first out, then no bookings and then being placed last for an important client.. I felt VERY undervalued as a customer. I am also an important client! My time and money didn’t matter AT ALL. I won’t be returning. Not only that- I based my booking on the sticker in the window -Which wasn’t even required! So thanks for wasting my time.

Booked car in for a water pump car, pump works great can't complain, but I got my car back with both battery terminals loose didn't think to even check it as you go to a mechanic to fix your car you don't think they would make this dangerous mistake.

Great service on my Nissan Navara at such short notice.Vehicle was also thoroughly inspected and I was given a report on what needs to be serviced in the near future.Thanx heaps guys.Will definitely be coming back again.

I've sent my car for service twice to this place, and I can say they are decent. Their reception staff are very friendly, they answer phone calls quickly. They missed doing one of my requests on the two occasions. Make sure you check everything you asked for before leaving, like most car service centres, I guess.

Honestly I’m so happy with the service I got today! It was amazing! They did everything right and the car feels so much better to drive! I’ll definitely be back again for my next service????

This place is very dodgy. The reviews on here are left by the companies family and friends to build their business. They lie, they over charge and dont care about anyone. Once i post this review they will reply bla bla bla try and suck up to a review. Also they have been buying parts from flooded cars and cleaning parts up and selling as brand new parts. Be very carefull

This place is an absolute rip off! The report was great after having the service done, however very misleading. I have attached the photo of the quote for the repairs required. Cabin filter $165, I purchased one from Repco for $30 and took me 3 minutes to replace! Radiator replacement with coolant flush $1211.45; Red Devil did the same job for $646! After that I found a local small family car mechanic to quote me on the repairs required. As expected... Steering rack end was just the bracket not the entire steering rack! The biggest lie were the brakes, they state that the front brake pads are approx 3mm and the rear are at minimum which would be less than 3mm; my mechanic rang me and asked me if there are any issues with the brakes, where I said no but RT recommend replacment; my mechanic said the front brake pads are at 12mm and rear 10mm! New brake pads are approx 15mm! What a way to rip off people. Do not trust them and go and get another opinion, you will definitely save money. Never going back there again!!!

Thank you to Josh and the team for taking care of my MUX. They are the only people I trust to work on my car. Josh and the team are wonderful. I wouldn’t go anywhere else.

I’m actually soo impressed by this place, from the first phone call with josh and some other guy on reception; they were patient with me, friendly and helpful. This place got the job and actually cared to help us with our car. Highly recommend

This place is amazing. Professional and reliable. The staff are incredible. Josh and the lady on the counter deserve a raise. ????✊ Thank U so much. I will never go anywhere else I'm so happy. The are true and don't rip U off. People if ur smart U will try these guys. Straight up fair dinkum✊????

The receptionist are incredibly rude. Dropped the car off at 6am for a service and by 2pm they stated it wasn’t ready because that’s not how they do things around here and they just got back from lunch. Not sure what the point of a booking is lol Better yet would be great if they put their time into those blokes walking around trying to sell the service cards, because had I known you’s “ don’t do things like that around here” I wouldn’t have bought it. An absolute gronk who’s racist.

Me and my partner came in and were spoken to very rudely for no reason. i was asking them simple question about how long they would take, and the gentle men speaking to me were unbelievably rude , I felt attacked by his stauch posture and belittling attitude, worst experience ever and wish I never came and will never return.

I've been taking my car to Rapid Tune Underwood for quite some time now, and I couldn't be happier with their service. Every visit has been a pleasant experience. The team is consistently efficient in their work, ensuring that my car is serviced promptly and thoroughly. They excel in communication, always keeping me informed about the status of my vehicle and any necessary repairs or maintenance. I highly recommend Rapid Tune Underwood for anyone looking for reliable and friendly car service.

Betrayed me and lied to me even though I have the evidence. I was a marine technician I temp fixed the car myself as the roadworks where they parked the car damaged the tail light. I won't be bringing my camaros anymore you honestly disgust me you abused me and I'm still contemplating to get a lawyer.

The blue paper or maintenance certificate something like that they sell at everywhere is a scam. I book my car for service morning 9am. They change the engine oil but not the oil filter hahha. Funny. They call me they said the valve cover gasket is bad and the serpentine belt has some cracks on it. They quoted me $60 for replace of the belt(if im not mistaken). They quoted me $400+ just a valve cover gasket and i said its expensive ill just do it myself. I’ve let them replace the belt. I asked what it will be finished. They said after lunch. But when i got there at 2pm. The belt wasn’t yet replaced. Booking here is useless????????????

Great crew that know what they are doing. highly recommended and value for money. It's always a pleasure going there and being greeted by the friendly staff who are boundless in knowledge. Definitely worth 5 ???? ???? ???? ???? ????.

Amazing! I have only been to Rapid Tune Underwood twice now but I think they will be my regular mechanic moving forward! Such amazing, friendly, understanding and knowledgeable staff and great communications! Thanks team for being awesome, see you again soon ????