Rapid Tune Epping

thank you rapid tune Epping for looking after my car. on my way to work my car started running rough and engine light started flashing i called shop and manager willians was very helpful he send his staff to check my car and manage to bring to shop and also offered me loan car. i am very thank full for rapid tune staff. very honest and professional mechanic i will 100% recommend. thank guys

Will at Rapid tune was so helpful would definately recommend.

Very efficient staff ,affordable services!!

Came for the first time after a family member reported an impressive experience. Although not close to where I live, the convenience of being provided a loan car not only compensates the distance but gives you peace of mind that they will take the necessary time to properly repair whatever is required. For the loan vehicle, you just have to return it with full tank, which is what you get when you take the car. I later learned that cars undergo a “test drive” before going back to customer to ensure everything is working fine. Outstanding customer service. Will certainly get my car serviced there from now on. Highly recommend them.

Absolute rip off, I had a bad vibe the last time I took my car for its routine service and I was given an incorrect analysis that my whole front suspension needed replacing and that it was unsafe to drive. I had a bad vibe and decided to go elsewhere and they Diagnosed some parts of the front suspension as needing work which would cost around $400, whereas Rapid Tune wanted to charge me $1000 for parts that didn't need replacing. I am so dissapointed in trusting them and have been for all my services and now I feel used and will never return. My advice, go elsewhere and do your research.

Bought 4 tyres from tyresale fitting at Rapid Tune Epping, excellent customer service and good communication, positive working attitude, quick response to customer's concerns, check wheel bearing noise for free and gave budget advice. I also got free alignment here when I select fitting service from tyresale listing. Free but nice work, accurate alignment, my car driving very stable now! Well done, very happy, highly recommended All the best guys Alan

The manager is an excellent service provider, he shared all the details about my car and the service was quick ?.

I'd been taking my cars for at least the last 4 years to this shop. Customer service, advice, repairs and price have always been really good. I highly recommend this workshop.

Excellent service and good customer service Their mechanics are very reliable and I feel very sure that my car is always in good hands. ??

I have been going to Rapid Tune Epping for over 5 years and have always received fantastic and friendly service and advice. Thanks guys??

Have taken 4 cars there , excellent staff, honest & very friendly, great work & well priced, I highly recommend taking your vehicle there

Have my Captiva done at Rapid Tune Epping and its always straight forward.

Went in for a service and they literally did nothing too it a week later my oil light went back on no oil leaks nothing got it checked by other mechanic just for them too tell me that who ever serviced it hadn’t looked over anything, oil filter and air filter both still old, no top up of coolant wasn’t even notified that my tyres need to be changed soon Suprisingly

I cannot express enough how wonderful and amazing the staff are here. They are beautiful people and really care about their customers. The prices are good and the service is even better. Over the past couple years of being a customer here, they have really looked after me. Massive shout out to Demos! He is incredible at what he does and a genuinely kindhearted man. I can honestly never see myself ever going anywhere else. Thank you again Demos, you’re amazing! ????

No good they serviced my auto transmission on Thursday have to take it back tomorrow it is slipping so bad in second l will not leave until it's fixed

I’ve been having cars serviced over 50 years and have come across a lot of rip off agents, so I was a bit nervous taking my car to Rapid Tune in Epping for the first time about four years ago (my car was well out of warranty and I didn’t want to use the expensive dealer any more). I was very pleasantly surprised by the the great service given by Will and his team. I have had my car serviced by them since then and have recommended them to family and friends who are also happy. They are honest, friendly, helpful, and always explain clearly what needs to been done. They never found so-called big problems, so I have found them very trustworthy. Over this time, my only extras have been expected expenses, such as tyres, battery, windscreen wipers etc. Otherwise, just very reasonable service cost. Highly recommend Will and his team.

Rapid Tune Epping was my go-to mechanic for a number of years, despite being warned multiple times by various friends that their prices were marked up. My last experience definitely proved this. My 2002 WRX had to get towed about a week ago, so I had it towed directly to Rapid Tune Epping. One week later they couldn't work out what the issue was, so they had to call in a third party auto electrician. They advised the culprit was a faulty fuel module. To order one, I’d have to wait 6 weeks directly from Japan. Total bill if I chose to proceed: $2450. Why the crazy cost? Because: ‘while we are at it, we may as well replace the fuel pump’. So I jump online and find a used Fuel Module for $70 posted. I call back and say I have the part, they then say in that case, total cost: $1900 - for a fuel pump, and labor as it's a difficult job. At this point I knew this didn’t sound right and I was getting shafted. I confirmed this by asking on a few Facebook groups, and was then advised of a really good local mechanic. They said my suspicion was correct - they said IF the fuel pump needs replacing they’d do the lot for $700, and that’s including towing from Rapid Tune to them! But guess what, they ended up towing it, fixing it in under 1 hour, and said the fuel pump was not faulty (only the fuel module needed replacing) and my total bill, including towing was just $400 - $150 for the towing, and only $250 to fix the issue! Unfortunately Rapid Tune still charged me for their auto electrician callout fee ($300) which was actually also unnecessary as well had I gone elsewhere from the start. Rapid Tune has lost me (and my family members) as a customer - I just wish I did this earlier. The new mechanic even found a few other very detailed items requiring attention (one of them being, the oil was over the maximum limit - last service was done by Rapid Tune). For a general service like oil/filter changes, they're probably okay, but for anything more, please - shop around - don’t simply agree. If I did (and I almost did!), I’d be $2450 in the red, AND without a car for 6 weeks…

Rapid Tune Epping was my go-to mechanic for a number of years, despite being warned multiple times by various friends that their prices were marked up. My last experience definitely proved this. My 2002 WRX had to get towed about a week ago, so I had it towed directly to Rapid Tune Epping. One week later they couldn't work out what the issue was, so they had to call in a third party auto electrician. They advised the culprit was a faulty fuel module. To order one, I’d have to wait 6 weeks directly from Japan. Total bill if I chose to proceed: $2450 (fuel module + fuel pump + labour). So I said I’ll get one for you off eBay (used, but only $70)… with the part supplied by me, they then say in that case, total cost: $1900 - for a fuel pump, and labor as it's a difficult job (another place completed the job in 1 hour..). At this point I knew this didn’t sound right and I was getting shafted. I confirmed this by asking on a few Facebook groups, and was then advised of a really good local mechanic. They said my suspicion was correct - they said IF the fuel pump needs replacing they’d do the lot for $700, and that’s including towing from Rapid Tune to them, a Bosch fuel pump, a fuel module, and labour! Unfortunately Rapid Tune still charged me for their auto electrician callout fee ($300) which was actually also unnecessary as well had I gone elsewhere from the start. Rapid Tune has lost me (and my family members) as a customer - I just wish I did this earlier. The new mechanic even found a few other very detailed items requiring attention (one of them being, the oil was over the maximum limit - last service was done by Rapid Tune). For a general service like oil/filter changes, they're probably okay, but for anything more, please - shop around - don’t simply agree. If I did (and I almost did!), I’d be $2450 in the red, AND without a car for 6 weeks…

No good they serviced my auto transmission on Thursday have to take it back tomorrow it is slipping so bad in second l will not leave until it's fixed They have since fixed my car Thanks All costs was on them

Took my Toyota Yaris there yesterday for a general service. The guys were great and had my car done very quickly while I waited. The reliving manager, Isaac, was extremely helpful and very pleasant. I will be back!

Cant recommend enough! Everyone was so helpful and really went above and beyond to get the best result possible. So thankful to the team at rapid tune for their honesty and great service

Just get new tyres from Tyeoola online company they delivered to Rapid tune within a few days. Had them fitted today. Thank you for very prompt and very friendly customer service. I would highly recommend them.

Had a fantastic experience with having the Rapid Tune team changing tyres today. Thanks for the extra effort and taking the time to explain the details.

"Cant speak more highly of the service here. Ill be a client for life" was my previous review 4 years ago when it was run by Whillan. I went in for a service in March to find it is now run by the company (no longer a small business franchise) and under new management. This time my car was returned with a broken reversing camera which they claimed was "already broken" when I came in. It is true I needed my battery replaced and so it would often turn off at times so as to not place strain on the battery. When my car was returned (with a new battery) it ceased to function at all. After finally conceding that I (as the customer) should not have to have something fixed at my own cost BEFORE they would even consider reimbursing me, I was offered a call from head office the next business day. That was 2 months ago and I am still waiting. I have now changed my review and will definitely not be returning under and circumstances.

The team at Rapid Tune Epping are amazing, from their warm welcoming service to their professional handling of the vehicle & services they provide. They make sure you are awake or important information and explain in depth to where even someone without knowledge would be able to understand. Time and time again I’ve taken my 3 cars to this store and every single time they fix the issue/s without fuss. They have worked hard and work even harder to put a smile on your face every time you come back. As for their personalities they all know how to make you smile and feel like you are welcome in the store, they will have a laugh with you and brighten up your mood if you’re feeling down. Hands down I cannot thank them enough for all their efforts and brilliant work, to the team thank you as always. Make sure you head on in and give them the time to take care of your car. Amazing work to Demos for being such a professional manager and listener to all the issues I’ve expressed to him about my car, from ordering instantly to repairs being organised in such a timely manner is amazing. Thank you guys.

Best service in northen suburbs. Issac is a legend , he has always looked after our fleet cars and couldn’t be happier. Highly recommended

Just took my car in for a service, they found a bunch of faults that I paid another mechanic 5 grand to fix 4 months ago. All up the repairs still needed, or that needed redoing tallied up to roughly 2 grand. The boys seemed very genuine and sympathetic to the situation, they physically showed me what they'd done to the car and what was wrong. I believe they went above and beyond to try and minimise the pain, even pushing back closing time as they struggled with Holden to get the parts delivered to try and get the car back same day. It's never fun pulling up to the mechanic when you've literally got no idea what makes the car move, but I'll be coming back here in future as they made a great impression through a bad situation.

Awesome customer service, very honest and friendly guys, showed me what is needed on my vehicle satisfied with serviced done on my rav, will definitely be bringing my vehicle here onwards. Very happy with the quotes provided and reasonably priced. Thank you Guys it keep it up #Top Guns#

Referred here by a friend. Great service, pricing was excellent. Highly recommended. Will definitely be coming back for future services.

Tired got punctured and I was worried because the other places I was trying to reach said they are flat out, however Staffs at epping rapid tune fixed it on the same day. Staffs were friendly and efficient. Highly recommended

Awesome customer service, very honest and friendly. Issac told me what is needed on my vehicle and I’m one happy customer and very satisfied with the serviced done by the boys and will definitely be car service always. Very happy with the quotes provided and reasonably priced. Thank you Issac and your mate for your phenomenal service and very professional. Please keep it up and You are appreciated so much Many thanks Carol Falefai

Great bunch of guys at this place. Very friendly, knowledgeable and professional staff. From my first contact with Isaac to completion of the work, service was excellent. I am a former mechanic and know a good workshop when I see one. Recommended.

Great service, with friendly and honest staff. Isaac was fabulous to deal with. Ordered tyres through Tyroola and had a seamless fitting with Rapid Tune Epping

Got the front tyres changed on my wife s car. Rapid tune always do a great job. Previously they changed tyres on my daughter’s car and did a great job on that so decided to come back. They just did my wife’s car tyres and wheel alignment and again very happy. Everything was too easy. Great bunch of blokes to deal with and great prices too. Would definitely recommend them.

There are many mechanics in the Epping / Lalor area, but look no further than Rapid Tune in Epping. Issac really sims to look after each and every customer with both service and price. I’ve only had a couple of interactions with him, but found him to be hard working, honest and a brilliant mechanic. I cannot recommend this place more highly. If you need a simple service or your car needs the works, don’t hesitate to go here. You and your car will be well looked after!

Very prompt and customer oriented serivice. Isaac is very good with cars and gives the right information after getting the car checked. Nicely serviced my 370z and also advised me what would be good for my car im next service It was my first time visiting this service centre and i can say it wont be my last,

These guys have been looking after my BMW M3 for a while now. They are always very thorough in everything they do and treat my car like it's their own. The customer service is amazing and the attention to detail cannot be faulted. Definitely the best mechanics around and would highly recommend them ????????

Had my major service done for my car here. Rapid tune provided an affordable and upfront service. The team at rapid tune were friendly and explained the whole process beforehand. Would definitely recommend!

My gti has been leaking oil for the past month. Rapid tune diagnosed and fixed the leak straight away. Haven’t had any issues with the car since. Amazing customer service and a very knowledgeable crew. Would definitely recommend!

Been going to this place for a while now and have always been welcomed in by the warm, friendly staff. I have had bad experiences in the past with other mechanics and I am so glad to find a place that won’t rip me off just because I’m a woman. Highly recommend this shop, especially if you are a woman looking for a reliable and trustworthy mechanic ???? ???? ????

I wanted to express my heartfelt thanks for the exceptional care and service provided by Sha and his team at Epping for my BMW. Your team's professionalism, attention to detail, and transparent communication truly set you apart. My car is running smoother than ever, and I'm grateful to have found such a trustworthy shop for its maintenance!

Took my car here for its major service, it’s been having a few issues for months now but the team at Rapid Tune Epping has fixed it up all nicely for me with no issues! East team to talk to, they know exactly what they are talking about and the best customer service! I’m never taking my car anywhere else!

My car broke down recently, and I had it towed to Rapid Tune Epping. Sha and the team were incredibly efficient and skilled in resolving the issue. Despite my limited knowledge about cars, Sha patiently and clearly explained the problem and the necessary repairs. Thanks to their quick work, my car was up and running smoothly within the next morning. Amazing service!

Rapid Tune Epping has the most down to earth, friendly, caring and lovely staff that go above and beyond in their work and customer service. I had my car serviced here and was very happy with their work. Shah the owner is very friendly, kind and transparent. He kept me up to date and treated every customer that came in with as much kindness as I received. He is very knowledgeable about every topic and question I asked and was very helpful. Would 100% recomend Rapid Tune as the place for you to get your vehicle worked on.

Rapid Tune, led by an exceptional team, specially Sha. The staff is not only kind and friendly but also professional and attentive in their approach to servicing my car. They not only took care of my vehicle but also offered valuable advice for its future maintenance. The overall experience was absolutely fantastic. Having tried numerous workshops, I can confidently say that Rapid Tune is a rare gem in terms of their outstanding customer service and expertise.

They're a great mechanics shop! The staff is friendly, knowledgeable, and they really know their stuff. They provided excellent service and fixed my car in no time. I highly recommend Rapid Tune for all your car repair needs!