I took my vehicle for a service, and believed the service to be great. However it was found that I had an oil leak, when discussing this with Pauly, the mechanic, he flat out said “We’re not doing it, too big of a job”. So here’s my problem, I asked for a quote on a Monday, called on Tuesday as had no reply, Scott told me to come in Wednesday morning, again was told by Pauly….. “we’re not doing this”, then to be told to go home & call in the afternoon. I called, was told they’d call me back. They didn’t. It’s been 3 weeks and still nothing. I paid to get this diagnosed, if Pauly doesn’t want to do the job, I’ll take it somewhere else, but don’t want to have to pay someone else to do the same diagnostic check, as Midas have already done that. Seriously how hard is it to provide a quote for something I have paid for.
So after seeing my review, Scott tells me to go somewhere else. Very professional….. Not.
Will never take my vehicle there & will not recommend them at all. Was never going to go back there anyway. Would prefer someone who can do it all. These guys obviously cannot.
Let’s be very clear here…… ????????????????????
In reply to your comment on my review…..to say you can’t do it is BS, cause over the phone I was told you were waiting on costs from suppliers. So which one is it????
And again you’re mechanic refused to do it. Why would I come back, when you can’t do the work required.
Bottom line is we all know who’s running the shop here, and it ain’t the manager Scott.
I would’ve removed this post if I got a good response, but I didn’t, so it stays.