Drouin Auto Care - Enji

Drouin Auto Care

4

77 Reviews

Location

Drouin, Victoria

Average Response Rate

Within 35 minutes

Overview

Here at Drouin Auto Care we are proud to be an Australian owned and operated workshop servicing our local community of Drouin. We believe that motorists in Drouin deserve the very best in customer service and technical expertise, that’s why we choose to be a part of Australia’s largest independent network of mechanical workshops, proudly backed by the biggest name in the business – Repco.

Drouin Auto Care is a 100% family owned and operated car service centre. We provide good old fashioned customer service and we care about our customers. Our fully qualified log book servicing ensures your car is in safe hands, and your statutory new car warranty remains intact. We provide quality car service and repairs on all models… including four wheel drive and Diesel vehicles. And now have a full time European Specialist on site.

Business Hours

Mon

8am - 5:30pm

Tue

8am - 5:30pm

Wed

8am - 5:30pm

Thu

8am - 5:30pm

Fri

8am - 5:30pm

Sat

Closed

Sun

Closed

Badges & Awards

Verified Business

Licensed Mechanic

Services

Steering and Suspension
Windscreen and Windshields
Tyres and Wheel Alignments
Brake Services
Logbook Services
Clutch and Transmission
Engine Diagnostics
Air Conditioning
Auto Electrical Services
Battery Services
General Maintenance and Repairs

Location

66-70 Young Street, Drouin, Victoria, Australia

Directions

Reviews of ‘Drouin Auto Care’

Took my wagon here for a RWC and was very happy with the service I received.

Nathan king

22 Oct 2021

Very friendly staff, and they are relatively cheap compared to some mechanic workshops in the area.

Brodie Smythe

23 Sep 2021

Professional and efficient not mention friendly. Very happy with the service and wheel alignment of my car. Thanks Rob and team ????????

Bridget Denyer

03 Sep 2021

First time customer. Fixed my car in good time at a fair price. Thanks

D O

15 Apr 2021

Great mechanics, great service, great prices.

Darrell Kuc

15 Aug 2021

Very disappointed with this mob. I received a quote from them through AutoGuru which seemed competitive so went there to get the car checked out. They supposedly diagnosed the issue (although now I'm doubting their advice), however would not contact me about booking a time in to get the repairs done. Despite following up, did not receive any communication. I understand it is an Audi which are mechanics worst nightmares, however if they did not want the work, TELL ME YOU DON'T WANT THE WORK! I am now without a car for Christmas as I'm not comfortable driving it due to the issues I'm having. I would have had time to go somewhere else had I not been waiting and following up. Do not go here; I'm a member of the community Facebook pages and I have seen 'Do not go here!' more times than not when people ask for advice on where to go to get mechanical work done. Unprofessional and rude. Hopefully this review reaches at least one person. I will also be advising Repco.

Andrew Moroney

23 Dec 2021

The team were outstanding in customer service and value for money. Car runs like a dream.

Phil Miller

26 Dec 2021

Great, friendly, helpful and honest local service that provides a personal care to one's vehicles. We get all our and our mate's car serviced here without any issues. Very trustworthy. Sean and team are great and always ready to help if they can. They take good care of your cars and help with diagnosing problems.

Abhijeet Anand

25 Feb 2022

Great service and competitive prices.

Simon Holmes

01 Mar 2022

Very happy with the level of service and workmanship, very competitive with prices. I defiantly will be back.

Michael Painter

14 Jul 2017

I took my car in for a maintenance service and was quoted $200, the final cost came to $2700, through out the time my car was held I was not contacted once nor informed about these growing costs, my car was in there for several weeks after I was originally told it would be no longer than a day. Not once did I receive a phone call, email etc about my vehicle. After I picked my car up within the week of having it back it blew up and i am now unable to drive it, whilst receiving my car back I was soon it realise that there was missing pieces (lights, gear stick, air pump, personal belonging and so forth). Essentially I paid just shy of $3000 for i car I cannot drive.

Kiara Koesemans

19 Apr 2021

Fantastic mechanic and excellent service and great to deal with.Highly recommend to everyone

Peter Clay

13 Sep 2022

Fantastic service. My car had a leak in a worn out pipe and Steve was really helpful. Got my car up and running on the same day. I would recommend their services!

Amanda Phung

22 Nov 2022

Super happy with the service. My air conditioner stopped blowing out cold air, and it turned out it just needed to be re-gassed which was really the best case scenario for me. It cost exactly as much as he quoted me on the phone when I booked it in, and it got serviced really quickly as well, so I'm really happy that I took my car here. Friendly customer service as well, and I'll probably book my car in here for future services too.

Dylan McKay

02 Dec 2022

We were on a road trip and desperately needed the car to be looked at. They fitted us in straight away and fixed the issue swiftly. Great team and great customer service. Thank you ????

Adam Higgins

04 Jan 2023

Did the job on my Rover 75 and didn't over charge

David Needham

03 Jan 2023

The staff here at this mechanic workshop are honestly the greatest. I'm not biased, but they have always been absolutely phenomenal when it comes to me and my car. They remember me by name, and I like that because it means they take an interest in the customers that bring their vehicles into their workshop. I've been seeing this team for almost 3 years now, and they are the friendliest and most helpful team I have come across.

Brodie Smythe

12 Apr 2023

Excellent service! Perfect diagnostics and problem solving. Very affordable and fair. Totally confident with their work. Will definitely be a returning customer. Thank you.

Julian Schapendonk

15 Apr 2023

Absolute fantastic service, I’ve got a really good knowledge of cars and I knew what I needed done. I went in with an idea of how much I was expecting to pay, but not only did I pay “LESS!” Than what I expected. They did “MORE!” Than what I initially asked… after they called and ran it by me of course. Extremely impressed, there definitely is still honest and respectable mechanics with fantastic knowledge and skill in this world. Will be taking up all my servicing needs here .

Michelle Mclaren

11 Jun 2023

Ok never had I been ripped off before meeting these money hungry a holes. Im a Single mother they took 1500 off me and my air con still blowing hot air. They asked me to bring in back again I did another 900 dollars still blowing hot air. If your a woman don't take your car here money hungry and don't care I'm still in a hot car with my children. Not nice people.

Jacoba Jacks

05 Oct 2023

Took my car in for a major service 15th Dec. About 150 dollars cheaper than the dealer. However the arrogant, rude mechanic lost the brake fluid reservoir cap. It's been almost 4 weeks and they still haven't replaced it, do yourself a favour and take your vehicle somewhere else.

stephen pagano

08 Jan 2024