Autoplus Dandenong - Enji

Autoplus Dandenong

4.2

143 Reviews

Location

Dandenong, Victoria

Average Response Rate

Within 11 hours

Overview

AutoPlus Autoexperts Dandenong opened in 1990 and has since grown to be a major automotive service and one stop auto shop. AutoPlus reflects the full range of services we have been offering to our clients for decades.

Business Hours

Mon

8am - 5pm

Tue

8am - 5pm

Wed

8am - 5pm

Thu

8am - 5pm

Fri

8am - 5pm

Sat

9am - 12pm

Sun

Closed

Badges & Awards

Verified Business

Licensed Mechanic

Top Rated

Services

Tyres and Wheel Alignments
Brake Services
Logbook Services
Clutch and Transmission
Engine Diagnostics
Auto Electrical Services
Air Conditioning
General Maintenance and Repairs
Battery Services
Roadworthy and Safety Inspections
Steering and Suspension
Windscreen and Windshields

Location

14 Lonsdale Street, Dandenong, Victoria, Australia

Directions

Reviews of ‘Autoplus Dandenong’

Had my car serviced here twice and they are absolutely fantastic. Professional while also giving great and honest advice on what my car needs. I appreciate this as I don't know much about cars, so finding a trustworthy mechanic was daunting. But they are SUPER friendly, and my experience with them was great. GET YOUR CAR SERVICED HERE YALL!!!!!!!!

Ilaisa Namoumou

20 Oct 2021

Visited recently to have my car serviced, Daniel and his team were incredible. I felt well looked after as soon as I walked through the door and was greeted by the gentlemen behind the desk. Not only did they take the time to verbally explain everything to me, they also physically showed me what they were explaining, which gave them my full confidence in their work on my car. Highly recommend for any car servicing needs, I will definitely be returning!

Tia Conquer

05 Oct 2021

Amazing service, these guys are more like a well trained pit crew. Incredible turn around time, friendly, reliable & honest customer service. ? Gus

Gus T

21 Nov 2021

Professional friendly service. Great up front prices. Reliable and trustworthy

Mark Purton

12 Nov 2021

Good honest service still exists at the Dandenong service centre. My son who is high functioning on the spectrum had his car serviced at Dandenong the last two years and they have always been honest and have not tried to take advantage of him. Daniel and the team do a fantastic job and make communication really easy..My son and I am super happy with them.

Rebecca Welsh

22 Oct 2021

If you ring up for an inquiry or quote and get Noah hang up the phone. Knows absolutely nothing and doesn't get back to you. Was a returning customer but have lost my business for good.

OG TRIPLE TRIPLE

14 Jan 2022

Thank you to the team here who done my RWC for 2005 jeep. Everything that needed done was affordable. Just glad I had the money at the time haha Always best to make sure you save money for future repairs

Cyrus LWR

23 Feb 2022

Have been there twice for the second time they have done rubbish job all my lights were works all good. Someone called me told me 5lights are not working I told him change it they quote me for 5 and changed 4. After one week all the lights are stop working My brother booked his car with them and take a photo of all the lights they all fine, The day of appointment it was the scenario they call and told him the lights are not working. Then I understand how they make a money. Not recommend at all

yasir safdari

21 Mar 2022

Great price awesome customer service

Ben D

01 Mar 2022

Excellent & honest repairs to your vehicle no job too big, good as any dealership, without the bureaucracy.

Robert Peters

04 Apr 2022

courtesy of covid lockdowns etc, it’s been a while since i’ve been able to service my car. the place i normally use no longer do saturday appointments. after reading reviews i decided to give this one a go. happy with outcome. i had anticipated extra maintenance needed, which was communicated to me prior to works taking place. the invoice clearly states works done with a very fair price. Daniel is professional and courteous. at no stage did i feel like i was being taken for a ride (which has happened to me in the past). also threw in a courtesy car for me - big relief as a single mum to be able to get from a to b with child in tow. i have found my new mechanic!

Jen & Jasmine

23 Apr 2022

I needed to get timing chain done on my BMW and after ringing around I found Mat and Daniel . They quoted me fairly quickly and we’re very honest and upfront . Very good reliable and honest mechanics. Did a great job for a very reasonable price and kept me informed the whole time . Can’t recommend them highly enough.

John Hendriks

09 Jun 2022

Awesome work. Superb customer service. I have never enjoyed going to a mechanic ???? they're quite daunting but these guys are great and Daniel showed me my old parts and explained to me as much as I could understand on what they were doing. Walked away with a whole car that finally works lol

Wikitoria Pirere

21 Jun 2022

Brilliant work done, reasonable price and great customer service .

Jules Parker

21 Jul 2022

Very happy, had new turbo fitted in my Audi A5, gave me quote in 2 hours. Did the job and serviced car by the book, could not be happier, staff were excellent! 10 out of 10. Will service my wife’s car there. Thanks auto plus. Jon B.

Jon Berner

20 Sep 2022

Daniel and his team of mechanics are beyond amazing! Iv had to get quite a bit of work done to get my car up and running again, and couldn't be more satisfied with the customer service and friendliness. I never write reviews but I had to for this. Beyond happy! Thankyou so much again guys! Your legends!

Jessica Putt

24 Nov 2022

Very knowledgeable, friendly. Solve my brake over temperature problem which bothered for a while in just one day! Price is reasonable. Very professional. Highly recommend for brake job.

Shan Wei

13 Oct 2020

Had problems with my Audi Transmission. Got great advice from Matt. Super knowledgeable, friendly and honest. What they did was very much appreciated. Thanks Matt

Aphroditi Nikitiuk

20 Jan 2023

Daniel with his team did amazing job definitely coming back again

Yang Henry

03 May 2023

Daniel is a gentleman they have worked on my kia optima a few times I was always very happy last time I try to get my car fix but they where very busy but that OK I understand nevertheless I will always go there when they are not so busy I highly recommend anyone to get the car repaired there . Thank you guys for looking after my car

gerry morel

25 Apr 2023

Rear break pad almost gone!! Luckily found this place that offer weekend with Car Loan & Wash too... Wow Excellent Speedy Service and Amazing friendly atmosphere. Definitely will come back again. Thank you ????

SWEET BEE

22 May 2023

Daniel and his staff were absolutely courteous, efficient and extremely friendly. Had a water pump leak on my Audi q5, All fixed and parts replaced in under 24 hours. I had a third party warranty insurance cover and Daniel had no issue contacting them and providing the diagnosis and submitting the claim. Highly recommend Autoplus Dandenong(Daniel and his team) Better than all the premium showroom service centres.

Ankit Isaac

07 Jun 2023

Had my C4 rear rotors and break pads replaced. My First time at this shop , neat place and organized, friendly service and at a reasonable price. Looking forward for other car services in the future .

Gabriel Alonzo

17 Jun 2023

Great service, friendly crew. Good pricing. 100% would recommend this one.

san kim

17 Jul 2023

Awesome experience, 5 stars plus In term of customer service, excellent experience, special thanks to Daniel, very professional and friendly. My car was diagnosed by head gasket problem from another mechanic garage. Daniel took my request and ask me to leave the car for 2 hours. They checked my car and provided me the real reason for leaking. Which is not the head gasket. In regards the mechanical part i would like to thank Matt the shop owner who was able to identify the problem and fix it.I was lucky that Matt look after my car. In terms for cost i was expecting to pay 5k++ and end up by less than 400$ I highly recommend this to place because they are expert and high quality of customer service and very good pricing. Thanks Daniel Thanks Matt Thanks AutoPlus dandenong

Mohamed Bassim

31 Jul 2023

Very helpful drop my car off in the morning ran me home as I live close had a full-service and tune up and front end and work and wheel alignment I highly recommend autoplus Dandenong for any mechanical work. very friendly staff

david dove

15 Aug 2023

I had my car serviced for the first time today at AutoPlus Dandenong, Can not recommend Daniel and The Team Enough! As a female it can be a bit confusing getting your car serviced, However the entire process from booking the car in to pick up was easy! Was kept informed through the entire process. Definitely be back!

Lisa Harris

21 Sep 2023

Awesome place, a big thanks to Daniel and the guys for fitting me in. They did a 4 wheel alignment on my lowered VF SSV Wagon. I would highly recommend them. Cheers ????

Michael Little

25 Oct 2023

Rude costumer service ! Yea now you answer like that ? Lol ! There’s a way to tell people about your policy about other parts not tell them off like they work for you that is one ! Two , you’re liable for charging 10x the price of oil,filters and brakes for you just to say i dont put other people’s part ! Even if i do a service at yours again god forbid it’s still gonna a bad review for the way you speak to people ! Cheers Danielle

anthony saade

07 Dec 2023

Spoke to Matt, he had lied throughout the sale transaction. Had trusted him however lied through his teeth in every opportunity.

Wais Osmani

03 Jan 2024

“Extremely disappointed with my experience at AutoPlus Dandenong. Dealing with Matt was a nightmare. He misled me about purchasing a vehicle, providing false information that affected my decision-making process. This lack of honesty is unacceptable in any business. I strongly advise others to be cautious when dealing with this dealership and to ensure transparency before making any commitments.”

Omed

05 Jan 2024

Went in for a car service. Daniel was so friendly and professional. Felt really at ease leaving it to him.

Tiernan White

10 Jan 2024

Speedy service and fair pricing when I got a full set of shocks replaced. He even took the time to show me what the old ones looked like when I picked up the car. Would recommend!

Johnny Hong

24 Jan 2024

The guys at Auto Plus in Dandenong are hands down my favourite mechanics. They have been amazing to deal with, so friendly & helpful. Always go above & beyond and the pricing is very reasonable. Have dealt with them nearly a decade and will continue to recommend them to everyone.

Bree W

06 Feb 2024

Daniel was friendly and professional and after explaining to him that I was living on a tight budget he said he would be fair with the price. Daniel later called me to explain what they had fixed and he also informed me that a customer who had overheard our conversation, wanted to pay $100 off my final bill!!!???? I didn't know what to say!, I cried a few tears of happiness and gratitude as no stranger has ever been so kind. If you ever read this sir...THANK YOU! and bless your heart from the bottom of mine!????I am so impressed by the service that I received at Auto Plus Dandenong. I will definitely use them again. Thank you all. Julie H ????

Jarro

19 Mar 2024

Best customer service Daniel gave me a price over the phone better than anywhere else checked atleast 10 places for a price He was able to fit me in the same day. I was out within 1.5 hrs to fit brakes and rotors. Excellent service thank you Daniel

Ibi Monaghan

04 Apr 2024

22/2/2024, Autoplus replaced my car's gearbox providing 6 month's warranty, but within 45 days, the gearbox had lost speed 1, 3, 5, & 7. Last Friday, Daniel said the gearbox was bad already and unrepairable. Can I please ask: 1) when will the problem be fixed? 2)Has Autoplus checked the gearbox carefully before its first-time replacement? 3) Has autoplus started to search for another gearbox replacement ? I paid the rest full amount on 22/2/2024 through autoplus eftpos in their store, however the commonwealth bank put the transaction on hold for up to two weeks with the popout message that the receiver's bank account was suspicious even though I immediately requested to authorise the transaction of 3400aud. Eventually, the transaction got cancelled by CWB in the protection of bank customers on 7th March. On the same day, I found the cancelation of that transaction, but immediately made the money transfer of the correct amount to Autoplus. Funny enough, Daniel blamed me for making the payment three weeks late, when we talking over the phone about the gearbox losing different speeds.

B. YOU

27 Apr 2024