All Care Automotive

Terrific mechanics, great people. I’ve been using Allcare for years with no complaints or issues. When my engine needed replacement I was very keen to have Allcare do the work. They did it quickly and professionally. There was a small issue with the work, and Allcare were extremely helpful, happily guaranteed their work, and fixed my car free of charge. They made it better than when the car was built. I’d recommend Allcare to anyone!

Reliable, friendly and fair! Andrea is fantastic and will work with you and your needs. I have tried out a few mechanics in the Northern-metro area since moving to Melbourne 5 years ago and can say with complete confidence that Allcare is the best I have found. Thank you Andrea!

Wow.. Where do I begin! My car had broken down and being heavily pregnant I was in an extremely stressful situation.. Luckily, Allcare was walking distance from where I was so I went to see if I could get some help. I was greeted with smiles from all staff immediately and had been told that someone will meet me at my broken down car to check what has happened. Jordan had come to my rescue and helped start my car again. He came out of his way to find my car on the busy streets of Sydney Road and immediately came with a solution. It was not only the fact that he was able to find a solution for me so quickly and offer me assistance during what I’m sure was already a busy day of work for himself, but how AMAZING his customer service was. He was so friendly and full of good energy. It’s such a rare find to come across people who genuinely love to help others in need. I couldn’t recommend this business enough. Absolute 5 star service. Thank you again Jordan, you’re a hero! ⭐️

First time user, fantastic service, on time, very efficient handover and collection. Great job everyone at All Care Motors, see you next service

Firendly team, quick turnaround and didn't try to overcharge me.

Always the best service and quality for money with these guys. Honest about the jobs that need doing and will always go out of their way to make sure their customer is happy. Have been coming here for years and will always intend to if I need any repair work done. Top service and top value for money. ??

Super happy Jordan and the team were able to fit me in on such short notice. Second time at All Care and I couldn't be happier with the service I have received and will be back, highly recommend!

The workers were amazingly friendly! They managed to fit me in with short notice and I left with a huge smile on my face. I'll definitely be back and I 100% recommend!!

Chris and the team at AllCare have gone above and beyond for me for a few years! I recently needed a roadworthy to sell a car quickly. They had it done in no time and even kept my car a few extra days while I was travelling. There’s never a discrepancy on quotes (no matter who you speak to or the time - I had another car done for the same price a year before), and they’re generally the cheapest around! All the guys are lovely and as a female, car things can be intimidating, but I always feel in good hands here!

Jordan and the team at All Care made some very stressful and expensive work I needed done on my car as easy and pain-free as possible. I understand it was a difficult and annoying job for them and appreciate their hard work and patience throughout. Thank you All Care!

I Initially found Allcare Automotive when needing to get a replacement motor in my Subaru Outback and was super happy with the great service and fair pricing. Always pleasant to deal with Jordan in particular has always been excellent. I’ve been going for around 2 years now and highly recommend this business!

The first mechanic that Ive been to that has customer centric business model. They communicate well and deliver a high standard of service. I highly recommend this place to anyone that is sick of old-school garages where you leave feeling ripped off. They will call you before doing any work unless you've said otherwise. 6 stars.

I dropped my car in to Jordan at All care Automotive for a service. The staff were all very friendly and exceptionally courteous. I am very pleased with the work carried out on my car and reasonably quoted. I would highly recommend All Care Automotive to anyone looking for a clean workshop, friendly customer service and environment. I will continue to take my car to Jordan and his team with my ongoing services. Thank you.

I was quoted $1500 for a clutch replacement and when I went to collect it they charged me $2500. They did not call me during the 3 days they had it to discuss their quote being off by two thirds. As soon as I got it back I noticed electrical issues, specifically the electric windows not working the same, and buttons on the steering wheel not working. Allcare have refused to respond to me and I am currently raising these issues with Consumer Affairs and VACC. Update Hi Jordan, Thanks for responding to my review. I'd like to address a couple of points: 1. You did say that you would only be guessing with the quote, which I understand. You ALSO said that if it were different you would contact me before proceeding with any work. It's not fair to then throw the blame for your mistake (the quote being off by 66% and you not calling) back on me because I 'needed the car back urgently'. 2. You say you 'didnt touch any of the specified electrical side of the vehicle that you are blaming us for' yet the electrical issues only showed up after I got the car back from Allcare Automotive. Given the poor experience I received and reading over some of the other bad reviews, I think it is fair to not give you the benefit of the doubt and chalk this up to coincidence. Despite the owner Chris saying he would cover the cost for any necessary repairs via another mechanic, I have elected to take care of these issues without your help. Frankly, I can't be bothered with another overly aggressive and confrontational phone call. 3. You say 'there was no need for threats' but when I raised the price difference with you at the time you refused to believe that you had quoted me $1500 because it was so wrong. You didn't believe me until I played you the call. You refused to make up the difference and only offered me a discount on a future service, which you must have known was unlikely given you charging $1000 more than we discussed. I couldn't not pay as you would have simply kept my car. Given your refusal to believe me initially and then your refusal to correct your mistake, my "threats" were the best course of action. 4. I repeatedly asked you to contact me via email instead of phone and at one point the owner emailed you by mistake instead of me. From my perspective you failed to respond to me in my preferred medium. This was my preferred medium as you showed your spoken word to be unreliable so I wanted it in writing instead. 5. According to the Part 2 of the Victorian Surveillance Devices Act of 1999 'Subject to subsection (2), a person must not knowingly install, use or maintain a listening device to overhear, record, monitor or listen to a private conversation to which the person is NOT a party, without the express or implied consent of each party to the conversation.' and Part 3 'Subject to subsection (2), a person must not knowingly communicate or publish a record or report of a private conversation or private activity that has been made as a direct or indirect result of the use of a listening device, an optical surveillance device or a tracking device.' As I was a party to the conversation I am entitled to record it, but am not able to publish the recording. From my understanding, the only illegal activity that took place was you, Jordan, quoting me a price and then failing to contact me to advise the price had changed before proceeding with my permission. I gave you the chance at the time to do the right things and take responsibility for your actions, but you decided not to. Regards, Luke

Jordan and the team at Allcare are 10/10 BRILLIANT! I am your stereotypical millennial, I drive a car and that's about all I know what to do with it. Whether it's a blown headlight, a busted tyre from mounting a curb or a general service, Jordan and his team have been so wonderful to me, especially when they've been last minute panicked phone calls. Their services are well priced, they're not out to rip you off or do any works on your vehicle without your permission, their drop off system is so convenient if you can't get there during business hours and the team always greet you with a warm smile and friendly service. I don't trust my little green machine in the hands of anyone else. Thanks for taking good care of me!

At Allcare Automotive I have always been impressed with the honest, friendly and affordable service from the team. Today I had a headlight replaced on the spot, Jordan was super accommodating! Thanks for always providing such fantastic customer service. Highly recommended.

Couldn’t be more stoked - we needed a *very* last minute check on our Landcruiser and these guys went above and beyond to squeeze us in. Jordan was really friendly and reassuring, diagnosing the problem and sorting it same day for a very reasonable price. Will recommend to anyone needing a mechanic in Melbourne, don’t go anywhere else!

First experience was a bit of a panic for myself as I needed a battery replacement. The team were super efficient in booking and replacement. I have used them consecutively since then. They have improved their communications with emails for car servicing reminders and appointment. The team are very reliable and friendly. They offer courtesy calls if there were costs unexpected prior to replacement. I have not had a bad experience and will continue to use them.

Have been a regular customer for many years now and have always recieved excellent service and care with Jordan and the rest of the team! Always polite and extremely accommodating for booked appointments and emergency walk ins. Repair/maintenance quality has always been well above standard. Would not take my cars anywhere else

Had a great experience today. Dropped my car off early this morning for its routine service. Super friendly staff upon arrival. The reception is immaculate and welcoming, with the option to help yourself to tea and coffee if you are waiting for your car. They also have a small seating area for children, AND a drink bowl for dogs!!! My car was finished by midday and the service was very affordable, with the option of AfterPay if needed. Very pleased and will definitely be back for my next service. Thanks team.

I highly highly recommend All Care Automotive! The staff are extremely friendly and great communicators. I want to also highlight how amazing Jordan is at his job, he is extremely personable and friendly - which I have always struggled to come across in the past with mechanics. I fully trust everything they say and recommend. As a younger female I felt extremely included and welcome in to the space which is quite scary usually for me! They have great advice and you really feel like they are on your side. I will definitely tell anyone to use their service and I will miss this service tremendously when I move to Perth. Thank you so much for your time and effort with my car.

Can’t say enough good things about Jordan and the team as they literally found the final piece in my vehicle’s extensive puzzle. I called Jordan in desperation as my iLoad was repaired to a certain extent, the mechanic who was working on it just had no where else to go to get it running, I phoned Jordan, amongst others & he (unlike the others) agreed to put me in to have a look 1 week from my phone call to him (all others said not until new years). Jordan and the team had my van for 3 days & they worked tirelessly to get it up and running, something that was important to him as I was at a last resort. Hi he stuck to the task & never gave up, finding the fault & getting me back on the road. I’d never dealt with Jordan & his team before & it was such a great feeling knowing how important I was as a new client of his & his dedication in such busy times was second to none, Great people & amazing customer service & an excellent price for the amount of work done. Thanks for never giving up on my van guys, you not only got back on the road, but back at work also ????

I’ve taken my car in for a service to All Care twice now and each time has been great. Booking process is easy, the staff are super friendly and call you if anything needs doing outside of the normal service and give you various pricing options. Great honest service, I’ll definitely be back for my service next year!

Jordan was honest about the issues with my car and provided clear explanations. Reasonable turnaround time. Clean facility. Kept me informed about the progress of my car. Receptionist was very helpful. Would recommend.

I’ve been going to All Care for several years now for my car servicing. Jordan and his team are always extremely friendly, professional, communicative and very reasonably priced. A great team. I always feel very well taken care of, and would highly recommend their service! Thank you.

Exceptional friendly service. I’m a fussy car buff, so Jordan and his team always treat my car the way l would. Transparent with pricing and will always seek approval if further work is found to be needed. Would highly recommend All Care to friends and family.

Fantastic service both customer and mechanical for my roadworthy certification and repairs. Felt welcome, appreciated the info Jordan took the time to walk me through, and feel confident to come back here for my next visit.

Jordan is so helpful and explains everything very clearly. Costs are very reasonable and everyone at All Car really friendly, & look after you .... and your car obviously!! Very happy to have found them, won't be going back to previous company.

The team at allcare have been my mechanic for the last few years and I trust them to work on all my cars. I always reccomend them to anyone who asks and have always gotten a good experience. The work, communication, attention to detail and the pricing has always been excellent.

All Care were awesome. So easy to communicate with everyone there and they sorted out my car as soon as they could fit it in. They came highly recommended to me and I have no hesitation recommending them. I’ll definitely regularly use All Care now.

My coworker recommended all care automotive and I was not disappointed at all. An amazing team - everyone I've dealt with has been so great. I needed a bit of work done on my car. The whole interaction from start to finish was amazing - open & transparent about the work needed, time frame and price. I won't bring my car anywhere else!

I have been a client for 10 years and I always had an excellent experience. I recommend the business to my friends and family. Jordan is honest, reliable and flexible. Thank you Jordan for looking after my little jewel with so much care :)

Thanks Jordan and the team for your professionalism and for your services. Great communication throughout the whole process, making sure I understood what was wrong with my car and what was needed to get it back in the road. Hard to find a trustworthy and honest bloke. ????????

Love the team here and have trusted them with our family cars for years. Highly recommend, especially Jordan and Sibel!! You guys are awesome and thanks for all your hard work and helping me out heaps with my service, rwc and tires ????

Excellent communication, work, pricing and facilities! We had both our cars serviced this week with excellent results. Jordan is a legend! He always called post diagnosing to confirm we were happy to go ahead with the work whilst providing the final sum. The drop off and pick up in a single day is seamless and the pricing is extremely reasonable. Would highly recommend 10/10!

I have been looking for a reliable mechanic that is honest and effective. All care will look after you and your vehicle. Jordan and Sabel are super friendly and informative. I plan on taking my vehicles to all care for a long time

I was referred to All Care Automotive by a friend and have taken both my vehicles in for work. Super happy with the service and workmanship! Prices are very reasonable, booking in is easy, and all the staff are excellent to deal with.

Thanks Jordan and team for amazing service. Jordan explain and rectify the problem within a day. Very professional and prices are reasonable. Thanks Isabell the lovely lady who booked me in on busy day. Visit first time but definitely will come again. Jordan ???? thanks again. Stay blessed everyone

Can't fault them really. I only dealt with the guy there but he was really friendly, straight to the point, asked the right questions and didn't mess around which works for me. Car definitely runs smoother than when I left it there so pretty happy all round

Jordan & Sibel - what a tremendous team and delightful to deal with! Jordan competently and efficiently conducted a service and RWC for me recently, and I couldn’t have been happier. Reliable, dependable, communicative and price-sensitive, Jordan actually cares about the quality of his work and customer satisfaction. Particularly reassuring for me as a female driver where advice about cars is not always honest and genuine ???? Thanks very much Jordan, I’ve told 10 friends about your great work!

Always feel very looked after by Jordan and the team. All bits of work are explained prior so there is never any ‘bill shock’. Highly recommend!

These guys have been servicing my car for 5 years. Always a pleasure to deal with. Excellent service of the car and great advice about when to do what to get the most value out of parts. Easy drop off/pick up outside of business hours, makes it all so easy. A great local business!

One of the last good mechanics. Wouldn't want to take my car anywhere else. They are honest and thorough and take pride in their work. Highly recommend.

First time getting my hyundai serviced yesterday and staff were wonderful. After the service, went through in detail what the car needs and gave me pricing of parts and labour for next week. The mechanic I dealt with ( sorry, terrible with names)! was wonderful, kept me updated with time car would be finished. Very genuine guy and highly recommend this business and will recommend to family and friends. Waiting area with tea/coffee was nice. Big thank you, Andrea Twomey

This was my first service with these guys. All went clockwork. service was quick and I was told of what needed to be done next time. They were incredibly busy, which says it all. Excellent communication too, from the time I first booked, to the end. So far, so good.

The team at All Care Brunswick are amazing. I have been a customer for over 15 years and have never been disappointed with either the quality of the work or the price that is charged. I highly recommend this business.

I never thought I’d review a mechanic but yeah believe the hype. They were really nice. It was really simple and the mechanic waited to say bye near my car when I left.

Managed to complete Roadworthy and fixes needed all in one day. Very friendly service from both the guys and the office. Would recommend was a smooth process.

Excellent experience. This service centre fit me in as an emergency at the last minute, despite being full that day. Affordable, friendly and not trying to take advantage of people. Highly recommend!

I rack up a lot of kms on my car travelling to the Grampians every weekend. Jordan at all care is actually amazing. He explains what he's doing to my car and why it's necessary and helps me to look after my car so it costs me less in future service. Super trustworthy and excellent at his job. I feel very looked after (so does my Subi!) and it's always super easy.

There are 2 service providers which I don’t ever change - my doctor and my hairdresser and recently I have added my mechanic at All Care Automotive. They have serviced my car for over 3 years now and I have known them to be honest , courteous and accomodating. It’s hard to find an honest mechanic after being cheated by a few in the past.

Love this place, everyone is super friendly! Easy to book in and great service. Definitely recommend to female customers who are nervous about taking their car in.

Jordan is a great guy, 100% recommend their services. He went out of his way to help me in the middle of his day when I had broken down in the Carpark across the road. Next time I need work done on the suby I’m taking it to all care automotive

I can't recommend this garage enough. They are friendly, knowledgeable and always confirm you are happy to proceed with any work before commencing with it. Thier prices are very competitive and they'll even identify any future work your car may need but doesn't require immediate attention, allowing you to budget for it.

Great shop, great people to deal. Only used couple of times but have been super easy to deal with, even with early morning drop off and after hours pick ups.