Midas Werribee Tyre & Auto Service

First class customer service by owner Scott. He is down to earth, respectful, honest, and people focused. Had my car serviced here twice and was not pressured into non-urgent repairs, everything was perfect. Will definitely return in future.

Absolutely great service, friendly staff and very well priced. Special thanks to Scott for his terrific work and same day problem solving. 👍👍

Excellent customer service and very friendly. Very experienced professional and reliable and help you as much as they are able to especially with working with your budget to see if you want to fix specifics in the car.You actually get to make the call according to priority regarding how much you think you can afford at the time and you can always come back next time to do the rest of it when you're ready and they are absolutely fine with that. A massive thank you to especially Scottie, Paul and Rachel. Thanks guys.

Scott and the team at Midas Werribee have always looked after me and my partner. They consistently have gone above and beyond to help us with our cars, even after being ripped off by a used car dealership. They always treat their customers well and with respect, which my girlfriend commented on after being spoken down to at other service centres because she is a female. They continually provide fair and competitive prices, and the work they do is always of an excellent standard. We always highly recommend this place to everyone, and will continue to come back. Really big thanks to Scott and Paul in particular!

Excellent customer service & communication.... service was completed on time with detailed report. Very happy

BEAUTIFUL JOB AND KIND SERVICE I AM SO HAPPY AND PLEASE WITH THE WORK ON MY CAR THANK YOU ALL

Honestly the most positive experience I’ve had with a mechanic! These legends were so good to me and explained absolutely everything and made sure I knew exactly what was happening with my car. Couldn’t recommend them higher.

Had a list of Jobs required that were going to cost at least $500 - $600 on my Mazda CX-5 and then got a second opinion on it and in the end everything was in working order not needing the work done. Thought they were integral and honest about there workmanship. Won’t be going there again.

Iet me talk if u are ( Asian ) , never ever go to this service centre.Please believe me! I made a service for my Japanese car because of engine overheating! They told me it can take 6 days! After 6 days ,they didn’t call me the car can pick up or not.That’s why I went to there.The gentleman who is manager or owner ( whatever) he said that we didn’t call u.At that time my car is not ready.I asked him ,when can I pick up my car?, he said tomorrow u can pick up.I told him back “ it is alright “ The next day, I have been waited until 3:30pm, they don’t even called me like yesterday! I also don’t have any idea my car can pick up or not.they already taken 7 days to fix my car and don’t even single call me to explain about my car condition.I went there again & asked him .how is my car is that ready or not? He told me No. So I asked him why don’t u call me until closing time to explain about my car. He didn’t say anything and he told me this is not his fault.And I asked him how long it take again to pick up my car?.At that time he started aggressive & furious over me and he told me don’t yelling him.I have no idea because I asked only one question! He literally angry and he knows he can bully me because I’m Asian oversea student.We argued each other and he said if u r not happy u don’t need to pay Money and get out of my office. I said no problem I just want to take my car. After that he told me to give $721. I asked him my car is safe to drive or not? He talked to me other reasons.Finally I paid the money because I’m just a student.I have no choice. After I paid the money he asked me “ do u wanna apologies him ? “ I said that there is cctv camera on your head . I didn’t rude & didn’t insult to u and I also didn’t do mistake .if I was rude and wrong ,U Can Call The POLICE! At that time he didn’t call the police. How do u think why he didn’t call the police? I paid $721 and was bullied by service manage or owner! Everybody be aware this service centre Please

The legends down at Midas Werribee have absolutely impressed me - They gave me the advice i needed, and helped me out big time!

Amazing place, I could not have chosen a better place to take my car to regarding a concern I had. They were so helpful and honest with me and didn’t over charge me like other places. Straight up and honest is where I would do my business at and trust with my car, I will be differently taking my car to from now on! Thank you, I can’t say how much I appreciated your help and support today and I loved how you were so honest and straight up with me!

Thanks so much to all the boys at Midas Werribee Plaza. I had a flat tyre, stuck in the rain with my child and they saw I need help. Even though they were super busy they helped me. Thanks again. Awesome group of guys. Recommend to all.

Absolutely amazing customer service. Very honest and no beating around the bush with no surprise charges. HIGHLY recommend to anyone locally to get your car serviced and checked from these guys!

HUGE THUMBS DOWN!! 👎👎👎👎 AVOID MIDAS Werribee Plaza!!!!!! Father & Son owner team. When the father lied when I questioned the work not done after he told me face to face it was done and he was caught out he just laughed it off. His Son Scott rang the next morning to try to cover up for him and used the excuse ‘he’s a grumpy old man you have to understand’ to cover up for his fathers poor customers service and lies- being caught out saying work was done that hadn’t been. I also Paid for a full service at a cost of $275 and they overlooked back brake light not working! Hate to see what else they didn’t even bother checking! Happy to charge but not do the work! Avoid at all costs! SHIFTY AS! Poor customer service skills!!

I read the review from a lady called Courtney, not sure what planet this woman is on but I get my car serviced at Midas Werribee and they are excellent, they even provide a free loan car. Maybe the lady Courtney was just having a bad day. Anyway as far as the work on my car its always been great, the Manager is Scott and he takes the time to explain what the car needs

Very welcoming. Like the fact that they ring and let you know if extra things need doing besides a service. Very happy. Would recommend to anyone.

BEWARE! Cash grabbing at its finest, know your stuff and don't just say yes to whatever work they say is required unless you know it's actually required. Dealership is cheaper!! I normally don't write reviews but felt I needed to with this experience. First off, when calling for a log book service I was a bit perplexed that they couldn't provide me with a quote but rather said "if your car requires" . Log book services are pretty clear cut and will occasionally have work that is required outside the norm on a rare occasion. Customer service upon arrival was poor and to be honest came across as arrogant. I received a call a few hours later to tell me a list of repairs "required"including what should be standard works under a log book service, mounting up to 100s of dollars more. I did not proceed with the service and instead got a second opinion (2 infact) and was told otherwise to what I was told by Midas Werribee. I ended up getting the service done elsewhere where I received 5 star customer service and service was performed with no additional "required" works. Please consider going elsewhere and trusting your car with people who won't try to rip you off.

I can not thank Scott, Lisa and the team at Midas Werribee plaza enough, I took my car there to be serviced today and from the minute I arrived until the minute I left they were fantastic. They were honest and helpful with what my car needed, their customer service was amazing and especially as a female who knows very little about cars they made sure I understood and gave me helpful suggestions for my car to ensure I wasn’t wasting my time or money. Highly recommend them and will definitely be back next time my car needs a service.

Great Place, lovely staff and owners. 100% recommend them if you need anything done with your car, very selfless owners. Check them out for sure.

Amazing and friendly service offered with honesty and a smile! Scott his team have looked after our cars for about 5 years now, my family all now take their cars here because we get great work everytime!